The story began with Delmar Pharmacy, which was founded in 1924 on one of the oldest streets in the city center, which is 26th of July Street, Downtown.
Not far from Delmar Pharmacy, Attalla Pharmacy was located, which was founded in 1946 on Sharif Street in the center of the country as well. Although there was no connection between the two pharmacies, Attalla Pharmacy followed the same path as Delmar Pharmacy in terms of distinguished service and excellent reputation, until they became together the most important Downtown pharmacies unchallenged, and the situation continued in this way for many years, and the two pharmacies remained linked by the same traditions of the ancient pharmacy profession and an interest in the level of service that reaches the level of sanctification without any real or actual connection between them until the year 2001.
In 2001, it was agreed that Delmar and Attalla pharmacies would meet under the umbrella of Techno Pharm Egypt Limited to become one entity under a unified management policy and the leadership of Dr. Farouk Fouad Ibrahim, one of the elders of the pharmacy profession in Egypt, to unite administratively after uniting morally and ethically under the umbrella of the profession pharmacy and its traditions, and let a new chapter of our story begin, in which the name "Delmar and Attalla" will become the champion.
The biggest challenge facing this emerging entity was to build a modern work system that is in line with international standards in operation, ensuring the efficient and speedy progression of all stages of work, and preserving the long-standing foundations and principles of the pharmacy profession, which is the constitution and the basic reference.
After building this system and ensuring its quality and integration, the stage of expansion and growth began, in which many pharmacies joined under the name "Delmar & Attalla" in various parts of Greater Cairo to be developed and managed with the same principles and under the umbrella of the same system that was previously prepared and which proved highly efficient.
in accommodating the newly joined branches to expand the area of served areas and the number of registered customers day after day.
Finally, and as a natural development of the previous steps, Delmar and Attalla pharmacies began to prepare a plan to expand in the various governorates, desiring to expand the circle of its services and transfer its pioneering experience to the residents of the governorates, and to be a starting signal for transferring the principles and foundations of serving the governorates' customers, just as it was presented to the customers of Greater Cairo, so it started with two branches in the governorate of Luxor, followed by a branch in the city of Alexandria, to be successfully implemented the plan developed to include the rest of the governorates of the Arab Republic of Egypt.
Our mission at Delmar & Attalla Pharmacies is to provide quality healthcare services, convenience, affordability, and excellent customer service to our customers. We are dedicated to helping our community by providing access to the medications and treatments they need safely and efficiently. Our pharmacists will strive to educate and advise our customers on the best treatment options that are available so that they can make informed decisions about their healthcare management. By utilizing up-to-date technologies and innovations, we strive to be an effective leader in pharmacy services within our marketplace.
Our Vision is to provide exceptional customer service and comprehensive pharmaceutical solutions to meet the individual needs of our customers. We strive to be the leader in pharmacy innovations, both in-store and online, for our community through our commitment to impeccable standards of care, convenience, and customer experience.
As we took your health and your lifestyle as our responsibility and our main goal we decided these goals to be our target in our journey:
As it's service before dispensing medicine or personal care products, we decided to introduce our customers to a unique and different service. We didn't only introduce the regular and the default services but we also created unique and exclusive services to give out the best experience ever. So, we are providing the following to our customers:
Pharmaceutical service
As it's service before dispensing medicine or personal care products, we decide to introduce our customers to a unique and different service. We didn't only introduce the regular and the default services but we also created unique and exclusive services to give out the best experience ever. So, we are providing the following to our customers.
Personal care and beauty services
We always strive to provide you with the best products for your skin, hair, and body as we believe your beauty is the other face of your health. So, we are doing our best to deal with the top players in the cosmetics field to give you the best Quality, Price, Offers & Availability.
Home Delivery services
Where ever you are we are here for you 24/7 to deliver your needs from our different sections just to your door and with our educated and trained delivery team to make sure that your medicine and cosmetics will be at the right place with the right time.
Pick-up Service
We know well the value of your time so we created and customized a new service only for our customers, we give them the option to call our call center 19955 and give them the order and pick it up directly from the store without any additional fees.
Call Center 19955
We know what it means when our customers call our call center on 19955, so we provide knowledgeable and friendly customer service, ensuring that each caller's need is efficiently addressed with the utmost attention. We strive to build trust and loyalty while delivering cost-effective solutions to customers in a timely and professional manner.
Finally, Delmar & Attalla Pharmacies strives for uniqueness in its customer service as we believe that our customer is our CEO. We promise you and your family to do our best and put the maximum level of quality in every service, every process & every step just to deliver you the best products and service that our customer deserves.
